REFUND & RETURN POLICY

REFUND & RETURN

POLICY

30 DAYS MONEY BACK GUARANTEE. NO QUESTIONS ASKED

Unless otherwise stated, all products are sold under the manufactures warranty terms and conditions from the date of purchase.
Where a warranty fault has been recognised and accepted by AUTO TREX, shipping expenses will be refunded.
Replacement products (including shipping) will be provided where:

+ An item is damaged during delivery.
+ The incorrect item was shipped.
+ The item has a manufacturing fault.
Replacement will be provided upon receipt and inspection of items that are deemed faulty or incorrectly supplied.
Exchanges will only be provided on products that are unused and in a salable condition (i.e., in original and undamaged packaging). Electrical components cannot be returned if packaging seal is broken.
If you receive an incorrect or faulty product, please contact us within 48 hours of delivery on: info@autotrex.com.au or 1300060449
For any replacements where the shipping expense is being covered by AUTO TREX, the original shipping address will be used.
AUTO TREX is not responsible for any costs or down time incurred by a manufacturing fault other than shipping expenses.